Vještine upravljanja

Osim stručnosti, naši voditelji odlikuju se i izvanrednim komunikacijskim vještinama, što osigurava jasnu i učinkovitu prezentaciju sadržaja. Njihov pristup je prilagođen potrebama i razinama znanja naših polaznika, što doprinosi pozitivnom i poticajnom obrazovnom okruženju.

Naša misija je pružiti vrhunsko obrazovanje koje će našim polaznicima omogućiti osobni i profesionalni rast. Uvjereni smo da naši stručnjaci, sa svojom predanošću i ekspertizom, igraju ključnu ulogu u ostvarivanju ove misije. Pozivamo vas da se pridružite našim edukacijama i iskusite prednosti učenja od najboljih u svojim područjima.

Seminar je strukturiran kao kombinacija predavanja, praktične nastave, grupnog rada, individualnog rada, igranja uloga, testova samoprocjene i raspravljanja. Ukupno trajanje je dva dana (16 školskih sati). Cijeli se seminar održava na engleskom jeziku. Namijenjen  je svima koji žele razviti i usavršiti sposobnosti vođenja i upravljanja timom u poslovnom okruženju.

Ovaj seminar polaznicima će pomoći:

• Razviti vlastiti stil upravljanja i odlučivanja
• Dobiti uvid u vještine ključne za razvoj pobjedničkog pristupa
• Usavršiti komunikacijske vještine
• Održavati motivaciju i kvalitetu u radnom procesu
• Razviti vještine suradnje radi postizanja zajedničkih poslovnih ciljeva
• Razviti vještine stjecanja povjerenja suradnika i utjecanja na njih
• Povećati učinkovitost pravilnom raspodjelom zadataka

Dominika Syper diplomirana je psihologinja. Stručnjakinja je za područje poslovnog razvoja i međunarodni instruktor za razvoj osobnih i poslovnih vještina. U svome radu primarno je orijentirana na strateško promišljanje i kreiranje rješenja koji će odgovoriti na izazove suvremenog poslovanja. Iskustvo u području ljudskih resursa stekla je u multinacionalnim kompanijama Peek&Cloppenburg i Inditex u Poljskoj. Zahvaljujući dugogodišnjem iskustvu u multinacionalnom poslovnom okruženju danas pomaže drugima u prevladavanju zapreka i postizanju zadanih poslovnih ciljeva. Vlasnica je i voditeljica tvrtke Sukcess Consulting.

Management and leadership skills are essential to get people working collectively to achieve personal and organisational goals and objectives. The effectiveness of management and leadership within an organisation is directly linked to how successful it is. Understanding others, motivating others and meeting the needs of diverse teams’ present new challenges and require new skills. Get to know powerful techniques and solutions to lead towards global success. This practical seminar will let you improve your leadership style and develop specific skills to influence others.

Target audience

This program is designed for everyone who wants to strengthen their leadership, management and communication skills to meet strategic goals and:

• Build an executive leadership style
• Gain insights into key skills to create a winning strategy
• Enhance executive image and communication skills
• Maintain performance, commitment and motivation
• Effectively collaborate with others to achieve high quality work
• Excite trust and set a clear vision among colleagues
• Develop specific skills to influence others and strengthen collaboration
• Improve performance through empowerment and effective delegation
• Raise awareness of personal, interpersonal and environmental challenges

Seminar program

 Day 1

9:00 – 9:30 Introduction, Trainer presentation, Agenda

9:30 – 10:30 Role of manager

• The picture of myself – who am I?
• Why, How and What in managers’ role
• Roles and responsibilities of a successful manager

10:30 – 11:00 Practical group and individual exercises

11:00 – 11:15 Coffee break

11:15 – 12:00 Understanding ourselves and others

• Personality styles in dealing with people
• Understanding others and leading with influence
• Using differences to enhance performance

• Building integrity, credibility, and trust as a manager

12:00 – 12:30 Practical group exercises

12:30 – 13:15 Lunch break

13:15 – 14:00 Management vs. Leadership

• Styles of management
• Theories of leadership
• Dealing with limiting beliefs and thoughts

14:00 – 14:15 Coffee break

14:15 – 14:45 Practical group and individual exercises

• SWOT analysis
• Image of powerful and influencing leader

14:45 – 15:00 Summary

 Day 2

9:00 – 9:30 Emotional Intelligence

• D. Goleman Theory
• Basic EQ skills
• Role in Leadership

9:30 – 10:30 Practical group and individual exercises

10:30 – 10:45 Coffee break

10:45 – 11:30 Effective Communication

• Effective communication techniques
• Power of body language
• Workplace Communication Fundamentals
• Communication Filters
• Listening and Asking Questions

11:30 – 12:15 Practical group and individual exercises

12:30 – 13:15 Lunch break

13:15 – 14:00 Power of feedback

• Effective Feedback elements
• Positive and corrective feedback
• One-minute management technique

14:00 – 14:15 Coffee break

14:15 – 14:45 Practical group and individual exercises

14:45 – 15:00 Summary

 Methods

• Discussions
• Role-playing
• Self-assessment tests
• Group work
• Individual work
• Practice sessions
• Lectures

Trainer

Dominika Syper - Business Development Master and International Trainer in full spectrum of personal and business development. As an enthusiast of human capital, she uses strategic thinking to produce the best solutions suited for present vigorous world. Her experience in working with professionals from all over the world enables her to help others break through the barriers of achieving better results. Infinite stock of energy and unbreakable optimism support her to inspire others to action and improve their performance in any given area of life. She's the ambassador of willpower best portrayed by words - impossible becomes possible. Owner in Sukces Consulting.